Privacy Policy

Users receive operational email notifications by default, including:

• • Order confirmations
• • Service request confirmations
• • Status updates
• • Order reminders

Users may manage notification preferences within the App.

We do not send marketing emails through the App.

The App connects to QuickBooks Online via Intuit's API to create invoices corresponding to orders placed in the App.

Information shared with QuickBooks is limited to invoice-related data necessary for accounting purposes. QuickBooks Online is governed by Intuit's own privacy policy and terms.

The App is hosted on Google Cloud infrastructure.

We implement commercially reasonable security measures to protect information, including:

• Authentication controls
• Restricted administrative access
• Secure cloud infrastructure

No system can be guaranteed 100% secure.

Fazenda retains business and service records indefinitely, including after a wholesale relationship ends, for:

• • Accounting compliance
• • Operational records
• • Warranty and service documentation
• • Legal compliance

We do not sell personal information.

We may share information only:

• • With QuickBooks Online for invoicing
• • With Google Cloud as hosting provider
• • If required by law
• • To protect legal rights or prevent fraud

As this App is for business customers only, individual consumer privacy laws may not apply.

You may request:

• • Correction of inaccurate information
• • Deactivation of user accounts

Requests may be sent to: info@fazendacoffee.com

If you are located in the European Economic Area (EEA) or United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR may apply to your personal data.

You have the following rights with respect to your personal data:

• •Access — request a copy of the personal data we hold about you
• •Rectification — request correction of inaccurate data
• •Erasure (right to be forgotten) — request deletion of your account and associated personal data. Logged-in users may submit a deletion request from their account settings. Business records (order history) are retained as required by law.
• •Restriction & Objection — request that we restrict or cease processing your data
• •Portability — request a machine-readable copy of data you provided to us

Legal basis: We process data on the basis of legitimate interests in providing our B2B wholesale service and fulfilling contractual obligations with business customers.

Data transfers: Data is stored in the United States (Google Cloud). If your data is transferred outside the EEA, we rely on Standard Contractual Clauses as the legal transfer mechanism.

To exercise any of these rights, contact us at: info@fazendacoffee.com. You also have the right to lodge a complaint with your local supervisory authority.

We use industry-standard security measures including encrypted connections (TLS), hashed passwords, and access controls to protect your data.

In the event of a data breach affecting Massachusetts residents, we will notify affected individuals and the Massachusetts Attorney General as required by M.G.L. chapter 93H (without unreasonable delay). If EU/UK residents are affected, we will notify the relevant supervisory authority within 72 hours as required by GDPR.

To report a security concern, email us at: info@fazendacoffee.com with the subject line [SECURITY].